Why No Scanners Were Detected by Windows Fax and Scan

Windows Fax and Scan is a handy built-in tool that lets you quickly scan and fax documents on your Windows computer. But, oh no! It can be super frustrating when your scanner isn’t detected by Windows Fax and Scan, halting your scanning needs for work or personal use. 

Don’t worry, though! In this blog, we’ve covered you with tips and solutions to troubleshoot and fix this common issue. Whether you’re a rookie or a master, this guide will provide the info you need to get your scanner up and running smoothly with Windows Fax and Scan. Let’s get scanning! 

Why No Scanners were Detected by Windows Fax and Scan?

There could be several reasons why Windows Fax and Scan cannot detect scanners. Some possible reasons are:

  • Driver Issues: Maybe it’s time to update the driver. Ensure you have the latest and greatest driver for your scanner installed on your computer. Who knows, maybe it’ll even work better than before.
  • Connectivity Issues: It may not be properly connected to the computer or turned on. Easy fix, though; make sure the darn thing is connected and turned on. Don’t you love how simple these tech problems can be?
  • Compatibility Issues: Before you throw your scanner out the window, you should check the manufacturer’s website to see if it’s even compatible with your operating system. You never know, maybe they just last updated their website a while ago, and your scanner is a paperweight now. 
  • Permissions: The user account may not have sufficient permissions to use the scanner. Ensure that the user account has administrative privileges.
  • Windows Fax and Scan Service: The Windows Fax and Scan service may not run. Open the Services app in Windows and ensure the “Windows Fax and Scan” service runs.
No Scanners Were Detected by Windows Fax and Scan

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Fix “No Scanners were Detected by Windows Fax and Scan”

Fix 1: Check the Setup Routine of the Scanner Carefully

Something messed up your scanner setup, and now “Windows Fax and Scan” isn’t detecting it. Typical. Well, to fix this, you’ll have to get your hands dirty and carefully check the setup of your scanner. Here’s what you need to do:

Check the Cables and Power Supply

Ah, the dreaded “No scanner detected” issue. Well, fear not! The culprit is that your scanner isn’t powered on. To fix this, first, double-check that you’ve plugged the scanner into a power source and turned on the switch button to connect it to the power supply. It’s a simple step, but it’s easy to overlook.

Also, ensure the cables are plugged in correctly and securely at both ends to avoid any potential faults. Faulty wires can cause many issues, so it’s best to double-check and ensure they are correctly connected. With these steps, you should quickly be on your way to a smoothly functioning scanner!

Check the USB Port

USB ports can be a sneaky culprit behind the error where Windows Fax and Scan fail to detect scanners. So, if you’re facing this issue, try disconnecting your scanner and plugging it into a different USB port to see if that does the trick. 

Ensure you’ve checked all the points mentioned above, and if the error persists, it’s time to move on to the following method. Keep troubleshooting; you’ve got this! 

Fix 2: Run Hardware and Devices Troubleshooter

No worries if you’re having trouble with Windows Scan and Fax not detecting your scanner! You can use the built-in Hardware and Devices troubleshooter on Windows 10 to figure out what’s going wrong and fix it. Just follow these simple steps to run the troubleshooter:

  1. Open the Control Panel on your computer.
  2. Type “Troubleshooting” in the search box and select the Troubleshooting option. Troubleshooting
  3. Then, open the “Troubleshooting” window and select the “Hardware and Sound” option. Hardware and Sound
  4. Next up, under the Device section, select “Hardware and Devices” and proceed to click the “Next” button. Click Next

The rest of the process is a piece of cake; just follow the prompts to complete the troubleshooting process.

Fix 3: Disable and Re-enable Windows Fax and Scan

If your Windows Fax and Scan is acting up, why not disable it via Windows Features, reboot your computer, and re-enable it? It’s a simple operation that may do the trick and get things working smoothly again! Follow the steps below to disable and enable Windows Fax and Scan:

  1. Open the Control Panel on your computer.
  2. Let’s search for “Windows Features” in the search box. Once you find it, click “Turn Windows features on or off” from the results. Easy peasy, right? Windows Features
  3. In the Windows Features window, locate “Print and Document Services” and expand it.
  4. To ensure your changes take effect, uncheck the box next to “Windows Fax and Scan.” Then hit the “OK” button to save your changes and close out of the settings. Print and Document Services
  5. And then, to make sure everything is working correctly, you’ll need to restart your computer.
  6. To re-enable Windows Fax and Scan, repeat steps 1-3 and check the box next to “Windows Fax and Scan.”
  7. Click “OK” to save changes and exit.
  8. Your computer must restart again to ensure the changes are implemented correctly.

Fix 4: Reconfigure the Scanner Again

Oh, it looks like “Windows Fax and Scan” is having trouble detecting scanners. Don’t worry; follow these points to add the scanner as a new device to your computer. Easy peasy, Here are the steps to connect a scanner to your computer:

  1. Please make sure that the scanner is powered on before beginning the process.
  2. Start the Control Panel on your PC and select “Devices and Printers.” You may need to choose to view the options by “large icons” or “small icons” to locate this option. Devices and Printers
  3. Click on “Add a device” in the Devices and Printers window.Add Device
  4. Your computer will begin searching for printers or scanners. Wait for the list of available devices to populate. Process Begins
  5. Select the scanner you want to connect and click “Next” to proceed with the setup process.

Just sit back and relax as your Windows takes control and installs the printer or scanner for you. Be patient and wait for the installation to finish. Once done, try connecting to the scanner and scanning again to see if it works.

Fix 5: Update the Scanner Drivers

Suppose you still need help with issues despite trying the above-mentioned methods. In that case, it’s time to shift your focus to the scanner driver. The scanner driver may need to be added or updated, causing the problem. To fix this, you can update the scanner driver. Head to the manufacturer’s website, download the latest scanner driver, and manually install it on your computer. It’s a straightforward process that may do the trick!


To summarize, Windows Fax and Scan is a valuable tool for scanning and faxing documents on your Windows computer. However, troubleshooting can be frustrating and time-consuming when your scanner is undetected. But don’t worry; following the tips and solutions in this blog, you can identify and fix the root cause, whether it’s driver problems, connectivity issues, or other factors. 

With some persistence and patience, you can get your scanner working smoothly with Windows Fax and Scan again. Remember to keep your drivers up-to-date and follow the recommended troubleshooting steps for the best experience with Windows Fax and Scan.

If none of those other solutions do the trick, the scanner might be a goner. It might need a minor repair or even a full-blown replacement. You’ll have to shell out some cash for a new one!

What should I do if Windows Fax and Scan still do not detect my scanner after updating drivers? 

Try unplugging and reconnecting your scanner, restarting your computer, or checking for conflicts with other software or hardware.

Can I use Windows Fax and Scan with a wireless scanner?

Yes, as long as your wireless scanner is compatible with Windows Fax and Scan and properly connected to your network.

How do I troubleshoot scanning quality issues in Windows Fax and Scan? 

You can troubleshoot scanning quality issues by adjusting the scanner settings, cleaning the scanner glass, or trying a different scanning resolution.

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