Fix Windows Update Troubleshooter Not Working

Windows Update Troubleshooter is an essential feature of the Windows operating system that scans and finds the components causing the errors in Windows updates. However, the Windows Update Troubleshooter may sometimes fail to run or complete its process, leaving your computer vulnerable to security threats or causing other issues.

If you’re experiencing issues with Windows Update Troubleshooter, don’t worry; there are several fixes you can try to resolve. In this guide, we’ll cover some standard solutions to help you get the Windows Update Troubleshooter back up and running.

Why is the Windows Update Troubleshooter Not Working? 

Here are some reasons why the Windows Update Troubleshooter may not be working:

1. Internet connectivity issues: As the troubleshooter relies on internet connectivity to download and install necessary files, any problems with the Internet connection can cause it to fail.
2. DNS cache: A clogged DNS cache can sometimes interfere with the troubleshooter’s ability to connect to the Internet and perform its functions.
3. Corrupted system files: If the system files responsible for running the Windows Update Troubleshooter become corrupted, it may not function properly.
4. Incorrect settings: Incorrect settings in the Local Group Policy Editor can prevent the troubleshooter from running as intended.
5. Outdated Windows version: Sometimes, an outdated version of Windows can prevent the troubleshooter from running correctly.

How to Fix Windows Update Troubleshooter Not Working

Fix 1: Restarting Your Computer

The problem you’re experiencing may be a temporary one caused by corrupt temporary files on your device. Removing the problematic file is simple – you can restart your computer. This method has proven effective for many users in resolving their issues, so it’s worth a try.

Fix 2: Run SFC Scan

If restarting the Windows Update service does not solve the issue, you may attempt to rectify it by running the System File Checker (SFC) command. The SFC command scans and repairs system files for any missing or corrupted files.

To run the SFC command, follow these steps:

1. Search for the “Command Prompt” on the search box, right-click on its icon, and select Run as administrator.
   
2. Type SFC /scannow in the command prompt window and press Enter to execute it.
3. Wait for the scan to finish. It might take a few minutes.
4. Once the scan is completed, you can install updates properly.

Fix 3: Run DISM Scan

Suppose the SFC command did not resolve the issue. Try the DISM, which stands for Deployment Image Servicing and Management command, in that case. This command can aid in resolving problems with the Windows Update process.

To run the DISM command:

1. Open the Command Prompt window with administrator privileges, as mentioned earlier.
2. Type “DISM /Online /Cleanup-Image /RestoreHealth” and press Enter to execute the command.
3. Wait for the DISM command to finish running. This might take a few minutes.
4. After executing the command, try installing updates again and see if it works now.

Fix 4: Clear DNS Cache

Please note that the Windows Update Troubleshooter requires a stable internet connection and may utilize various suggestions and necessary files from the Internet. Therefore, if a bloated DNS cache hinders its functioning, it’s crucial to clear it up.

1. Launch CMD with administrator privileges on your computer and type “ipconfig /flushDNS.“
2. Wait for the process to finish.

After completing these steps, try rerunning the Windows Update Troubleshooter. As flushing the DNS cache restores your Internet connection to optimal performance, it will likely fix the issue.

Fix 5: Change the Local Group Policy Settings

In certain instances, misconfigured settings in the Local Group Policy Editor can prevent Windows Updates and the Update Troubleshooter from working correctly. To resolve this issue, it’s necessary to locate and adjust a specific setting.

This setting will disable any safeguards or protections causing issues with Windows Update or the Troubleshooter. Follow these steps to modify it:

1. Start the Run command and type “GPEdit.msc”.
2. Go through “Computer Configuration” > “Administrative Templates” > “Windows Components.”
3. Select “Windows Update,” then choose Windows Update for Business.
4. Locate and double-click Disable Safeguards for Feature Updates.
5. In the configuration settings, select “Enabled“, then click Apply and OK.
6. Exit the group policy editor and turn on your computer again.

After restarting your computer, the new settings will take effect. First, attempt to rerun the Troubleshooter to see if the problem has been resolved. Suppose it hasn’t; move on to the next solution.

Fix 6: Update Windows to the Latest Version

Sometimes, the simplest and easiest solution can be the most effective. Sometimes, you may not need to take tough measures in Windows to resolve any issues. Instead, updating Windows to the latest version may be all that is necessary.

Microsoft is known for releasing overnight upgrades and updates. Therefore, your version of Windows may need to be updated. Here’s what you need to do to update it:

1. Tap the Windows button on your keyboard, type “Settings, ” and then select it.
2. From the side panel, navigate to the bottom and click “Windows Update”.
3. Click on Check for updates.

Fix 7: Perform a System Restore

If you cannot uninstall specific updates, or the “Go back” feature is disabled. Still, you have already created a system restore point. System restore can revert your Windows to its previous working state. 

1. Use the Windows search function to locate Control Panel, and click on the first result to launch it.
2. Navigate to Recovery.
3. Then click on Open System Restore.
4. Click on Next to proceed.
5. Select the desired system restore point from the list, then select Scan for affected programs.
6. A list of items that will be removed during the system restore process will appear. If everything looks good, click Close, Next, and Finish to initiate the system restore process.

Fix 8: Reset Your PC

If none of the previously mentioned methods apply to your situation, you can attempt to reset your PC. During this process, you will be given the option to retain or remove your files.

1. Access the Start menu and select Settings > System > Recovery.
2. Click on the Reset PC button located under Recovery options.
3. Select Keep my files.
4. Enter your password and confirm your selection by clicking Reset.

How to Prevent Windows Update Troubleshooter Not Working Issue?

There are several ways to prevent Windows Update Troubleshooter from not working in the future:

1. Keep your PC up-to-date: It’s essential to keep your PC updated with the latest Windows updates and security patches. These updates often include bug fixes and improvements that can prevent Windows Update Troubleshooter from not working.
2. Avoid third-party software: Third-party software can often interfere with Windows Update and cause it to malfunction. It’s best to avoid installing unnecessary software and ensure that any software you install is from a trusted source.
3. Regularly run system maintenance: Running regular system maintenance, such as disk cleanup and system file checker, can help keep your PC in optimal condition and prevent Windows Update Troubleshooter from not working.
4. Ensure your Internet connection is stable: A stable internet connection is crucial for Windows Update to work correctly. Ensure your Internet connection is stable and fast enough to download and install updates.

Conclusion

Windows Update Troubleshooter is an essential feature that keeps your PC running smoothly and securely. However, if you encounter issues with Windows Update Troubleshooter not working, there are various fixes you can try, as listed in this post. From restarting the Windows Update service to resetting your PC, each solution provides a unique approach to the problem. Following the steps in this guide, you can troubleshoot Windows Update issues effectively and get your PC back to optimal performance.

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